Sustainability Policy

At Caffe Delizia Ltd, we recognise that sustainability is essential to our long-term success as a business and to the wellbeing of our employees, customers, suppliers, and communities. We are committed to integrating sustainable practices into everything we do, balancing environmental responsibility, social values, and sound business practices.

Our Commitments:

Environmental Responsibility:

  • We will work with a waste management company to ensure all general waste and recyclables are appropriately disposed of.
  • We will return used water filters to our supplier’s recycling programme, which includes tree planting for every filter recycled.
  • We will actively reduce paper usage by transitioning towards a paperless office. 
  • We will encourage energy-efficient practices, including turning off lights, appliances, and equipment when not in use.
  • We will promote and offer energy-efficient coffee machines to our customers to encourage sustainable practices.
  • We will work with environmentally responsible suppliers and partners wherever possible.
  • We will define environmental objectives, targets, and improvement actions, monitoring progress regularly to continually enhance our environmental performance.
Social Responsibility:

  • We will ensure compliance with legal health and safety requirements using Citation’s health and safety platform for guidance.
  • We will conduct regular risk assessments and provide training and resources to maintain a safe and supportive workplace.
  • We will uphold fair and ethical employment practices, respecting human rights and fair labour principles, and ensuring equal opportunities in recruitment and employment.
  • We will invest in employees through training and professional development to enable growth within their roles.
  • We will explore opportunities to support businesses aligned with our values.

Economic Responsibility:

  • We will invest in tools, training, and processes that improve efficiency, staff skills, and business resilience.
  • We will seek opportunities to innovate in packaging, logistics, and distribution to reduce costs while improving sustainability.
  • We will regularly evaluate sustainability risks and opportunities to strengthen our competitiveness.
  • We will implement processes to prevent non-conformities and ensure preparedness for potential environmental incidents or emergencies.

Our sustainability objectives, targets, and actions will be reviewed regularly as part of our management processes.

This policy will be communicated to employees, suppliers, and customers where appropriate, and will be reviewed annually to reflect changes in legislation, best practice, and our business priorities.