Frequently Asked Questions

Can I hire coffee or vending machines from Caffè Delizia?

Yes! We provide flexible solutions to meet your budget and needs, please call to discuss.

Do you cover the whole of the UK?

Yes, we provide national coverage.

How do I know what vending or coffee machine to choose?

We will support you through the process and work with you, to identify what is important to both you and your employees /customers. There are a number of components to consider:

  • What type of drinks you would like to serve, e.g. bean to cup coffee, fresh brew, instant coffee, tea
  • The environment you wish to locate your machines.
  • The location – does the size and access points limit your options?
  • The number of people using the vending machine
  • What level of service you need? Are you happy for your employees to look after the machine or do you want a hassle-free, fully managed service?

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Where can I order hot drinks products for my vending machine?

We can provide you with a range of high-quality products designed for your vending machines. You can either order online, call us on 01425656066 or email consumables@caffe-delizia.com.

If you have opted for a fully managed service, all drinks products are included.

What are your delivery times?

FREE DELIVERY ON ORDERS OVER £100 + VAT for UK Mainland & Scottish Lowlands.

Caffe Delizia aim to get your delivery to you as quickly and efficiently as possible. All parcels are sent via a trackable delivery giving you the assurance that the parcel is on its way!

Place your order before 3pm (Monday to Friday) and it will be dispatched on the same day on a next working day delivery service. We do also offer Saturday delivery between 8am until 4pm.

Please contact us on 01425656066 or email us at info@caffe-delizia.com for more information.

What is your return policy?

Please find our returns information here

Can you provide healthier products for my snack and cold drink machine?

Yes, we have a range of healthier products available on request. We can supply healthy crisps, confectionary and drinks.

What kind of tea do your freestanding hot drinks vending machines serve?

We can provide a range of vending machines to suite your requirements. Our vending machines can be programmed to serve freshly brewed tea, just like you enjoy at home.

What do I do if I have a problem with my machine?

You can either call our Customer Service team on 01425 656066, email our service team at spares@caffe-delizia.com or contact us through the website contact form.

If you choose our Fully Managed Service, this will automatically include preventative maintenance and breakdown repairs. We aim to attend all service calls within 48 hours.

Can you supply Fair Trade products?

Yes, we have a range of certified coffees and teas, including Fairtrade and Rainforest Alliance certified.

Are your paper cups recyclable?

Yes, we offer a fully recyclable vending cup.

Get a new machine

To find out more about our range of machines, please contact our customer services team.