Privacy Policy

This policy explains how Caffè Delizia Ltd of Unit 22 Sandleheath Industrial Estate, Old Brickyard Road, Fordingbridge, Hampshire SP6 1PA (“we” or “us”) uses any personal information which it collects about you when you use our websites.

1. WHAT INFORMATION DO WE COLLECT ABOUT YOU

  • Information that you provide by filling in forms on our website (“our site(s)”). This includes information provided at the time of registration, placing an order for an event, subscribing to our service, posting materials or requesting further services. We may also ask you for your personal data when you enter our competitions, complete customer surveys, or contact us with any enquiry.
  • Website usage information including traffic data, location data, weblogs, your domain name and your email address and other communication data is collected using cookies as per the following cookies policy.

2. HOW DO WE USE YOUR PERSONAL INFORMATION

  • We process your personal data to process and fulfil your order or deliver the services you signed up for, manage your account, answer enquiries, email you about products and services which may be of interest to you and notify you about changes to our service. We will keep your personal data for a maximum period of 7 years from the time you last engaged with us.
  • We use your personal data collected from our websites usage to track activities on our website and ensure that content from our site is tailored in the most effective manner for you and for your computer. We will keep your website usage data for the time prescribed in our cookies policy.

3. DISCLOSURE OF YOUR INFORMATION

  • We may disclose your personal information to third parties as follows: 
    • to our contractors helping us to deliver our services to you.
    • to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements or to protect our rights, property, or safety of our visitors, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • We do not process your personal data outside of the European Union.
  • We use Handepay to process your card payments. More information on how Handepay processes your personal data and your data protection rights is available at https://www.handepay.co.uk/privacy/ .

4. YOUR RIGHTS

  • You have the right to ask us not to process your personal data for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us.
  • You have the right to request a copy of the information that we hold about you. If you wish to do so, please email us.
  • You may ask us to correct or remove information which you think is inaccurate. To request a removal or correction of your personal information, please email us.
  • You have the right to lodge a complaint about our processing of your personal information with the Information Commissioner’s Office.

5. CHANGES TO OUR PRIVACY POLICY

  • Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. This Privacy Policy was last updated on 1st December 2020.

6. OTHER WEBSITES

  • Our site may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. CONTACT

  • Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our data protection officer –  Margaret Pullen using this form or sent per post to our address at Unit 22 Sandleheath Industrial Estate, Old Brickyard Road, Fordingbridge, Hampshire SP6 1PA.