Frequently Asked Questions
Are your drinks made from real milk?Rad
We can provide drinks made from real milk, but can also provide alternative options to suit your needs.
Do your vending machines serve tea?Rad
We can provide a range of vending machines to suite your requirements. Our vending machines can be programmed to serve freshly brewed tea, just like you enjoy at home.
How do I know what vending or coffee machine to choose?Rad
We will support you through the process and work with you, to identify what is important to both you and your employees /customers. There are a number of components to consider:
- What type of drinks you would like to serve, e.g. bean to cup coffee, fresh brew, instant coffee, tea
- The environment you wish to locate your machines
- The location - does the size and access points limit your options?
- The number of people using the vending machine
- What level of service you need? Are you happy for your employees to look after the machine or do you want a hassle-free, fully managed service?
What are your service response times?Rad
We aim to attend all service calls within 48 hours. Alternatively, we can also offer a range of Service Level Agreements (SLA), please call to discuss with your Account Manager.