Frequently Asked Questions
Can I hire coffee or vending machines from Caffè Delizia?Ellie
Yes! We provide flexible solutions to meet your budget and needs, please call to discuss.
Do you cover the whole of the UK?Ellie
Yes, we provide national coverage.
Are your paper cups recyclable?Ellie
Yes, our standard paper cups are recyclable. However, the plastic PE liner does mean that you would need to contact your waste collection company and ask if they’re able to collect these types of cups. We can also provide biodegradable and compostable cups and lids.
Can you provide healthier products for my snack and cold drink machine?Ellie
Yes. We have a range of healthier products available on request, e.g. nuts and dried fruit.
What kind of tea do your freestanding hot drinks vending machines serve?Ellie
Our vending machines serve Rainforest Alliance certified, fresh leaf tea, just like the leaf tea you might use in a teapot at home.
My machine is broken, what do I do?Ellie
Please call our Customer Service team on 01425 656066.
Will Caffè Delizia refill my machines?Ellie
Yes. If you have chosen our fully managed service, you can enjoy a hassle-free experience. We will fill and clean your machine, manage all cash collections and cashless payments along with full technical support.
Can you supply Fair Trade products?Ellie
Yes, we have a range of certified coffees and teas, including Fairtrade and Rainforest Alliance certified.
What do I do if I have a technical problem with my machine?Ellie
If you choose our Fully Managed Service, this will automatically include preventative maintenance and breakdown repairs.
Alternatively, if you own vending machines and fill them yourself, you can choose to sign up for a service maintenance plan, providing you with the peace of mind that we will carry out all preventative maintenance required and deal with any breakdowns quickly and efficiently.
Where can I order hot drinks products for my vending machine?Ellie
If you have opted for a fully managed service, all drinks products are included. However, if you own your own vending machine and fill it yourself, we can provide you with a range of high-quality products designed for your vending machines. Please call to discuss.